Displayed with permission from allAfrica.com
In its desire to be become a major ICT provider in Africa, Malawian company, Sparc Systems Limited has announced plans to open an agency in Democratic Republic of Congo (DRC) to cater for West Africa countries.
The fully-owned Malawian firm has a branch in Rwanda that takes care of East Africa countries and it has been in operation for over a year.
Sparc Systems Managing Director, Wisely Phiri, says as per firms’ policy they had already started training engineers to a professional global level recommended by manufacturers to offer similar services in all its centres.
« Plans are at advanced stage so that we should venture into West African market and, based on our research, DR Congo is a perfect fit to roll out our plans, » he said.
Phiri says engineers from Sparc Systems have done installations and offered services in a number of African countries including Burkina Faso, Ghana, Sierra Leone and many more.
The Sparc Systems MD asked the government to come up with policies to safeguard and promote companies owned by locals.
« In Malawi, it is easier for a foreigner to run a company and get good business because we don’t have policies that protect locals, » he said. « In other countries we have been to for our business, you need locals to get business.
« So you have to study their culture to survive. You are forced to employ locals into strategic positions to do business as they would rather give businesses to locals plus they have deliberate policies to promote locals where as in Malawi it’s the opposite, » Phiri said.
Currently in Malawi, Sparc Systems is the only Warranty Service Provider for IBM, the only warranty service provider for Lenovo for enterprise systems and the only field delivery partner for Oracle and Sun Microsystems.